Our company is very particular about any feedback from the purchasers of our services. If you send us a message informing about an error, any question or just a suggestion, you will receive a fast and competent answer from our technical support team within 72 hours. As a rule all the majority of problems are solved “on the spot”. Numerous positive reports concerning our specialists and services prove that perfectly well.
Refund Policy of Seven Boats Info-System Pvt. Ltd. (For Projects & Service/Solutions)
Please note, that as long as all the work is done manually to ensure best results and avoid any penalties that might be caused by any machine-generated involvement into key SEO activities, we usually DO NOT provide any refunds or money back guarantees except stated in Section A & Section B below.
This is a common practice with all responsible and professional interactive marketing companies. This is also explained by the fact that the behaviour of search engine robots and changes in the ranking algorithms of all major search engines remain out of our control.
What we guarantee though is that your website will be optimized in compliance with the latest search engine optimization policies, using only “white hat” techniques, which in combination with our high expertise and hard work will eventually lead to a noticeable increase in rankings and traffic. Mentioned offers/prices on the website are subjected to change from time to time and 7Boats Info-System Private Limited’s management decision regarding any dispute whatsoever if any will be biding.
Section A: Partial Refund (This is for Projects/ Services/Solutions. For Training/Courses, Refer to Academy Section)
If you are not 100% satisfied with your purchase, within 120 days from the purchase date, we will refund the cost of your order on prorata basis except for non-refundable services stated in section C below. The refund processing time would be 10 business days. 7Boats reserves the right for a partial refund after 120 days from the purchase date, if and only it has been found that the product/service provided by 7Boats does not fulfill the requirements stated in its website. A partial refund can be processed, not exceeding up to 40% of the order value can be provided based on the authenticity of the case.
Section B: Additionally, 7Boats provides full refund of your payment in the following cases if claimed within 48 hours of the purchase date:
- If you accidentally bought the service more than once for the same URL.
- If you accidentally purchased the wrong service/product, we can adjust the received money on the accurate service you might need, and refund you the surplus amount, or request an additional sum, as per the situation.
- A stated feature of the service is missing in the manner outlined in any written or verbal correspondence, sales material or advertising by 7Boats.
- If we feel your customized project deliveribales are beyond our control and we can’t carry on with your project.
Section C: We reserve the right to decline refund requests in the following cases:
- When a user demands a refund immediately after ordering or receiving the service.
- When a user informs us about changing his/her decision to buy the service, saying he/she is not going to use the services after ordering it.
- When reasons which prevent a customer from proper using of the service are stated clearly on our official site. (For example, if the customer requests a refund due to the absence of features which we never claimed to provide and which are not listed in the feature list for the service).
- For One Way Link Building plans, PPC management, Directory & article submission, Reputation management, Social bookmarking we do not offer any refund unless the project not been started from our end.
Seven Boats Academy ‘s Refund Policy (For Training / Courses):
We want you to be satisfied, so all online courses purchased on Seven Boats can be refunded full within 24 hours (1-Day Money Back Guarantee). Please note, however, that refunds are only available for courses purchased on the Seven Boats website. Refunds are not applicable if maximum materials are downloaded/watched from the website before claim or if it’s beyond 24 hours. For online payments, refund will be processed deducting the gateway charges / taxes already paid. For claiming refunds, mail us to [email protected] with subject line “Request for refund” along with your purchase order receipt/order id, registered user name/email id and bank details.
For classroom courses, if you inform us and leave within 2 classes or within 7 days of admission whatever is earlier, you can get up to 60% refund of your total fees/fees paid to Seven Boats till date, except the non-refundable booking amount.
Booking fees (seat blocking & administrative charges) – Rs 2000 (for course fees up to Rs 8000)
Booking fees (seat blocking & administrative charges) – Rs 5000 (for course fees above Rs 8001)
Booking fee (seat blocking & administrative charges) is not refundable
For live instructor led online or classroom courses, if you inform us and leave within 2 classes or within 7 days of admission whatever is earlier, you can get up to 60% refund of your total fees/fees paid to Seven Boats till date, except the non-refundable booking amount.
For scheduled online or offline workshops if in any case the event is cancelled, paid participants will be eligible to get full refund else if the date is postponed to some other dates, notification will be sent to participants and concession/adjustment/partial refund scheme will be applicable as deemed necessary.
Also in cases, Section C above is applicable for non refunds. Further it’s management’s discretion to offer any refund or not.
If you place your order, and would like a refund, please send an email to [email protected] and use the subject line “Order Refund/Request for refund”.
